Support Center

Get help for setup, operations, and troubleshooting. For urgent security issues, use the responsible disclosure path below.

Typical response target: 1-2 business days Security reports prioritized

General product support

Email: support@laudagi.com

  • Include your OS, deployment method, and gateway version.
  • Add clear steps and logs when reporting bugs.
  • Use one issue per request to speed handling.

Bug and vulnerability reports

For responsible disclosure, include severity, impact, and reproducible details.

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